Analytics

Know what customers love, before they tell you.

Kudoso reads every testimonial, scores the sentiment, and surfaces the themes that keep coming up. Insight, not just a pile of quotes.

Free plan, no credit card. Pro $19/mo when you outgrow it.

Sentiment overview

Last 30 days
Positive78%
Neutral16%
Negative6%

Top themes

Easy setupGreat supportFastGood value
Positive trend+12% this month

Sentiment scoring

Every testimonial, automatically scored

As testimonials come in, AI tags each one as positive, neutral, or negative. You see the mood of your customer base at a glance, no manual reading required.

  • Positive, neutral, and negative scoring
  • Runs automatically on every submission
  • A clear sentiment breakdown per campaign

“The onboarding was so smooth. We were collecting reviews the same afternoon we signed up.”

PositiveTheme: Onboarding

Themes

The patterns hiding in your feedback

Kudoso groups testimonials by the topics customers raise, so you can see your top praise and any recurring concerns ranked by how often they appear.

  • Recurring themes pulled from real quotes
  • Top praise and top concerns, ranked
  • Spot what to double down on next

Recurring themes

Easy setup
34
Responsive support
28
Great value
19
Fast performance
12

Trends

Watch sentiment move over time

See whether customers are getting happier as you ship. Track testimonial volume and sentiment month over month so you can prove progress.

  • Volume and sentiment tracked over time
  • Month-over-month comparisons
  • Catch a dip before it becomes a problem

Testimonials over time

+38%
JanFebMarAprMayJun

How it works

Insight without the spreadsheet

01

Collect testimonials

Keep gathering feedback through your forms. Nothing extra to set up.

02

AI analyzes each one

Sentiment and themes are scored automatically as submissions arrive.

03

Read the insights

Open the analytics view to see mood, themes, and trends at a glance.

We stopped guessing what customers cared about. The theme breakdown told us exactly what to put on the homepage.

DR

Daniel Reyes

Product lead, Hatchworks

FAQ

Questions, answered

Your feedback is full of answers.
Let Kudoso read them.

Collect testimonials and get sentiment, themes, and trends without lifting a finger.