Question 1

What payment methods do you take?

Accepted Answer

All major credit and debit cards via Polar. Apple Pay and Google Pay are supported in checkout.

Question 2

Can I switch between monthly and yearly?

Accepted Answer

Yes. Switch any time from the billing portal. Proration happens automatically.

Question 3

Is there a refund policy?

Accepted Answer

14-day, no-questions refund. Just email hello@kudoso.io.

Question 4

Do you charge per testimonial?

Accepted Answer

No. Both plans collect unlimited forms and unlimited text testimonials. Free includes up to 5 video testimonials across your account, and Pro makes video unlimited too.

Question 5

Do my testimonials disappear if I downgrade?

Accepted Answer

No. Your data stays. Forms and text testimonials remain unlimited on Free. Only new video testimonials pause once you pass 5, until you upgrade again.

Question 6

Is there a free trial for Pro?

Accepted Answer

Yes. New users get a 7-day free trial of Pro. After 7 days, your card is charged at the plan rate. Cancel any time before the trial ends to avoid charges.

Free until you grow.

Pricing FAQ